Managed IT Services

Netier offers tailored IT management and support, elevating teams with superior end-user experiences and technology environments for success across various business stages.

Tailored IT support enhancing team performance, ensuring exceptional user experiences across all business stages.

Our team are driven to deliver an exceptional IT experience, with industry leading customer satisfaction, teams dedicated to proactive management of issues and cyber security utilising best practise methodologies and standards. 

Netier understands that every business is different. We are a full-service technology company with 24/7 support, proactive maintenance, on site and remote service, IT team augmentation, cyber security and infrastructure management. 

Why Choose Netier?

Transparent, customer driven support

Utilising ITIL methodology, our national service desk swiftly resolves IT issues, measured against key performance indicators for optimal customer satisfaction.

The best partnerships are built on aligned outcomes

As your Technology Partner, we proactively seek to minimise disruptions to your business through a combination of purposeful strategic planning and proactive analysis of service data, to ensure that technology remains an enabler and supports your mission. 

Security is at the heart of everything we do

ISO27001 certified, our staff hold critical security clearances and partner with leading security services, focusing on comprehensive cyber and information security solutions.

Comprehensive IT services from flexible support to advanced cybersecurity, ensuring operational excellence and strategic growth.

  • Flexible Support
    Fixed fee and variable support packages, backed by Response & Resolution Targets.
  • Accessible Service Desk
    Level 1-3 Australian based service desk, available 24 x 7, Monday through to Friday.
  • Proactive Monitoring
    Ongoing surveillance of Endpoints, Servers, and Networks.
  • Patch & Firmware Management
    Updates for Endpoints, Servers,
    and Networks.
  • Support for all Environments
    Support for Cloud, On-Premise and Hybrid environments.
  • Proactive Threat Management
    24 x 7 Human-led Threat Detection and Response Services available for Endpoints & Infrastructure.
  • Advanced Cybersecurity
    Advanced Security Controls and ongoing Cyber Management also available.
  • Customer Management
    Local Customer Success and Technical Account Management.
  • Service Insight
    Monthly Service Reporting and Scheduled Service Meetings.
  • Strategic Technology Advisory
    Offering annual planning and budgeting guidance.

Tailored IT Solutions

Specialised solutions across diverse industries

Our expertise delivers customised IT solutions across various sectors, meeting the unique needs of our clients with precision and efficiency.

Success stories

Partnerships that power excellence

At the heart of our success are our robust partnerships with industry-leading technology providers that empower us to deliver effective solutions to our customers

Not sure where to start?

We’re here to help

Empower your business with Netier. We know you need to focus on your core strengths. Let us enhance your success with tailored IT solutions. Reach out for a personalised consultation today.