Managed IT Services Canberra

Netier offers tailored IT managed services in Canberra. We have a local helpdesk, consulting, onsite support and IT solutions for  business and not for profit organisations.

IT Managed Services

We understand the importance of providing value and proactive management to our clients at all stages of growth. Aligning IT services through strategic planning and easy to understand actionable reporting enables organisations to focus on what they do best. Every business should have a reliable and responsive IT partner that can adapt and support them as their technology needs change, ensuring they can remain competitive and deliver excellence to their customers.

IT Support Canberra

Netier Canberra Entrance

IT and Cyber Services Canberra

Netier offers comprehensive IT management, cyber security and strategic consulting in Canberra, tailored to empower growing and mid-sized businesses. Our 24/7 support provides reliable, local support, allowing you to focus on your organisation.

  • 24/7 Service desk
  • Secure cloud management
  • Proactive maintenance
  • Application support
  • Network management
  • Managed Internet Services
  • Cyber security managed services
  • Remote IT Support
  • Information Security
  • Onsite IT support
  • Infrastructure and performance monitoring
  • Software and hardware procurement
  • Desktop and laptop support
  • SaaS and Software licence management
  • On Premises servers and Hybrid Cloud
  • Mobile device management
  • Managed cloud services

Why Netier offers the best IT Managed Services in Canberra

Australian IT Helpdesk

Our Canberra team is available around the clock to provide immediate support.

Flexible Contracting

Offering flexible plans that ensure the best value for every organisation.

Cyber Security Integration

We are ISO 27001 certified, ensuring your safety is always our priority.

Strategic Development

We work with clients to build strategic roadmaps and plans that maximise value.

Security-Cleared Staff

All our staff undergo thorough security clearances to ensure your utmost security.

Best Practice Processes

Our ITIL-aligned processes provide enterprise-level reliability across all organisations.

Customer Satisfaction Leadership

Achieving over 93% in customer satisfaction, we lead in service quality.

Proactive System Maintenance

We actively maintain your IT systems to prevent downtime and enhance reliability.

A Great Place to Work

We are not just a great place to work, but great people to work with.

Cloud Tango Top 50 MSP in Australia

We always strive to provide exceptional service to everyone we work with.

Giving back to our community

We support charities and non for profits, both with support and fundraising every month.

Netier works with organisations like yours

Not for profit

Our community minded people invest in our community and offer discounted services to charities and not for profits.

Start ups

We are experienced working with businesses on their journey from founders to national companies.

Medium Business

We are your partner that works as hard as you do to deliver excellence and protect your business.

Large Business and Enterprise

We drive innovation and growth by working with boards and executive in national and global organisations.

Frequently asked questions

Yes. We established our Canberra office in 2009, and it has grown yearly. Our approach has been to have members of every team within Netier located in our Canberra office, including helpdesk, on-site support, cyber security, engineering, projects, automation, and consulting. Our commitment to building a local team gives us a unique ability to understand and service Canberra-based organisations. The team provides onsite IT support to the greater Canberra area, including rural and remote onsite requirements.

Yes, We have local offices and staff throughout Australia. We provide onsite support to national and multinational companies with offices in Canberra, Sydney, Melbourne, Adelaide, Perth, and many regional areas.

Netier provides support to businesses and not-for-profit organisations that have internal IT departments and MSP services already in place, as well as those looking for the best IT support in Canberra. We can audit your existing environment, provide strategic advice, take care of maintenance and compliance or provide you with a cyber security department working hand in hand with your current team or MSP.

The management of IT and Cyber security is an industry term that is used to differentiate between reactive and proactive IT and cyber security services. For our Canberra clients, we take managed IT services to the top of an organisation by introducing strategy, governance, and cyber security to the traditional managed IT services offering. This provides the planning your business or organisation needs to maximise value from your investment in technology while informing leadership of trends in the technology and cyber security industry, allowing them to make decisions quickly and focus on their business.

We offer both IT Managed Services and Managed Cyber Security within Netier Canberra. By integrating cyber security into our IT managed services, we ensure that any changes to your systems undergo a thorough cyber security review. In the event of an incident, our cyber security experts are immediately involved, ensuring no delay in accessing their knowledge. When designing new solutions or upgrading your technology, a cyber security expert is present to review plans and ensure everything we do is secure. This approach protects your business and gives you peace of mind, knowing you are in good hands.

Canberra Location

Level 4
21 Terminal Ave
Canberra Airport
ACT 2609