What Our Clients Say
“The remote support I have received, has been excellent. By far the best tech support I have received in 12 years of Oil and gas/Corporate business.”
-Renewable Energy Client
“Brad was patient and continued to work through password and connection issues. Will also was very supportive this morning trying to resolve the issue before I flew to my work destination. Fantastic service today team and thank you for your persistence Brad!!!“
– Charity Organisation Client
“Netier have always provided a lot of transparency around their work and what they’re doing for us. We receive frequent reports on patching, maintenance and support which is excellent for assurance. Being an accounting firm we’re the most targeted industry for identity theft so assurances around the security of our network and data is imperative.”
-Accounting Services Client
“Working remotely was fine and we had a lot of support from the Netier service desk who made sure everyone’s home set up was efficiently working. It is nice to know that when there is a problem, I can get on the phone and have it resolved fast. We are very grateful to have the technical expertise provided to us from the Netier team.”
-Accounting Services Client
“Brad was very knowledgeable and provided an great explanation of why my issue occurred, how to correct it and how to avoid it in the future. I immediately shared Brad’s info with other users, avoiding three additional help desk calls and in one case resolving a similar issue that had been impacting a legal team member for weeks.”
-Renewable Energy Client
“My wireless mouse and keyboard was not working, even after I had changed the battery, and I called IT and this lovely gentleman was super friendly and helpful and resolved my issue immediately – thank you very much!”
-Transportation Client
“Luke was friendly, professional and, as always, patient with someone who is not very IT savvy. Thank you!”
-Architecture Client
“Netier are always super helpful, polite and understanding! I really appreciate having their assistance only a phone call away.”
-Consulting Client
“I really felt like the technician went above and beyond to help me and problem solve the issue I was having.”
-Real Estate Client
“Will was able to fix the issue promptly along with good customer service.”
-Transportation Client
“Appreciate the time spent by Merc to thoroughly investigate and successfully resolve the issue. Thank you.”
-Renewable Energy Client
” Thank you Brad Swan for the speedy response to my on-going IT requests, appreciated.”
-Transportation Client
“I really appreciated how quickly Netier responded to my email and resolved the issue with my computer. It saved me a lot of time and frustration. Thank you.”
-Renewable Energy Client
“We really appreciate having Michael come out, he sorts every IT issue we throw at him(and there are many).”
-Accountant Client
” Brad was very quick to respond to my email and remote in to troubleshoot on my laptop. He also ensured that I got all of my fonts installed even when I mentioned I could likely take over and handle that on my own seeing that the initial ones went through. Thanks so much for brightening up my day! :)”
-Fitness Services Client
” Work completed without my input and within 24 hours of lodging the ticket via email. I really appreciate the response.”
-Electrical Services Client
“I had issues with my internet WIFI at the office and Pat Hay assisted and resolved my issue swiftly. He was friendly and polite, thank you Pat!”
-Transportation Client
“Thank you for dealing with my computer issues so quickly and resolving the problem. Super impressed. Thanks”
-Real Estate Client
